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Apprentices look behind the scenes

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HSE apprentices and dual students go through various departments and get to know many employees and job profiles. HSE is diverse – just like the people that work here. In our blog, our apprentices regularly talk about the jobs and departments at HSE.

Today: The Merchandise & Sales Planning department – Viktoria Spindler talks about what she learned at this department as a dual student for Business Administration Trade Management and E-Commerce.

The MSP department (Merchandise and Sales Planning) is responsible for planning and equipping the live hours with products from the large HSE assortment. It is important to create a uniform image for the customer, both in terms of pricing and the supporting channels, e.g., e-commerce. As an omnichannel Retailer, HSE sells its products not only on TV, but also in the online shop and via the mobile shopping app. Good planning gives customers a comprehensive and uniform shopping experience across all channels. MSP staffers must always have a good overview of their formats. HSE has over 150 brands in fashion, beauty, wellness & sport, household, and home & living. While this offers a lot of variety, it is also an everyday challenge for the employees. They need to be able to act at a moment's notice while also keeping an eye on the long-term development. MSP has interfaces throughout the company, e.g., the staffers closely interact with Purchasing about which products and formats went well.

My job

I was able to learn from experienced MSP staffers and accompany them to meetings, through which I quickly met a lot of people at the company. I was also responsible for editing various show hours and committees for the approval of items. The work in the MSP department is certainly varied and demands a lot of organizational talent and flexibility from the employees.

Here you can find all information about the apprenticeships and the dual study program that HSE offers, as well as about the different departments.

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