Expert AI Operation (m/f/d)

Our digital teams are very diverse: We take care of things like programming, product development, product design (UX/UI), and web analysis. Everyone is pursuing a common goal: to create digital contact points between HSE and customers again and again with the latest technologies. Are you in?

HSE is one of Europe’s leading live commerce providers. Whether via its three TV channels, online shop, award-winning HSE app, or social commerce channels – HSE customers decide when and where they want to shop. HSE stands for the most entertaining form of shopping and inspires 1,2 million active customers who appreciate its curated range of fashion, jewelry, beauty, wellness, household, and home & living products.

The company reaches 45 million households in Germany, Austria, and Switzerland via its three TV channels (HSE, HSE Extra, and HSE Trend). Around 800 employees ensure an inspiring and customer-oriented shopping experience. Through its business partners, HSE also creates over 1,700 additional jobs in the areas of logistics, call centers, and tech development.

HSE has received multiple awards for its outstanding service quality. Since 2012, the company has been majority-owned by the investment firm Providence Equity Partners.

Further information is available at corporate.hse.com and www.hse.com.

What you can expect:

  • You are responsible for the stable, secure, and scalable operation of modern AI systems and AI infrastructures in a productive enterprise environment.
  • You develop and optimize AI operations processes related to deployment, containerization, automation, and CI/CD pipelines.
  • You work closely with engineering teams to reliably bring AI solutions from development into productive cloud environments.
  • You monitor productive AI services with regard to performance, availability, latency, and error rates, and take rapid action in the event of incidents.
  • You ensure efficient cost control in AI operations – including cloud cost management, token optimization, and FinOps approaches.
  • You ensure compliance with security, governance, and regulatory requirements such as data privacy, access control, and the EU AI Act.
  • You collaborate closely with Product Management, Engineering, and IT and support the integration of scalable AI solutions into existing system landscapes.

Requirements

  • You have practical experience in DevOps, MLOps, or Cloud Infrastructure – ideally in the field of AI or Machine Learning.
  • You are familiar with modern cloud platforms such as AWS or Google Cloud Platform (GCP) and have experience operating scalable systems.
  • You have worked with technologies such as Docker, Kubernetes, CI/CD pipelines, and Infrastructure-as-Code.
  • You bring expertise in monitoring, observability, and incident management – for example with tools such as Grafana, Prometheus, or CloudWatch.
  • You have a solid understanding of security, governance, data privacy, and technical compliance requirements in cloud and AI environments.
  • You work in a structured, analytical, and solution-oriented manner and maintain oversight even in dynamic operational environments.
  • You communicate confidently within interdisciplinary teams and have very good written and spoken German and English skills.

These are your benefits

We want your ideas: We offer you an exciting platform to experience TV and digital and to help shape the future of home shopping!

We offer fair working conditions and exciting development opportunities.

Work-life balance

With us you can have the perfect work-life balance – from home office, to flexible working hours or sabbaticals.

Benefits & compensation

We offer much more than just an attractive salary – such as allowances or bonuses.

Corporate culture

Our corporate culture is based on trust and appreciation – we are a team.

Further education & training

In addition to extensive orientation training, we offer several further education and training courses.

Click here to see all the benefits!

Your contact person

Stay curious. It’s one of the few things you can do forever.

Hannah Flohr , Your Recruiter
is looking forward to your message at  jobs@hse.com.

Apply now
as Expert AI Operation (m/f/d) Remember job

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Where we work

Ismaning is located on the outskirts of Munich between the Bavarian capital and the airport. The HSE campus is 13 kilometers from the city center of Munich and is easy to reach by all means of transportation. The suburban train (S8) takes you from Ismaning to Munich’s Marienplatz in 23 minutes, or the airport terminal in just 15 minutes. There are also bus connections to the Studentenstadt (U6) and Arabellaparl (U4) subway station. Our campus offers everything you need: a cafeteria, roof terraces, various lawns, and green areas for a stroll during lunch, as well as plenty of free parking.

Home Shopping Europe GmbH

https://www.hse24.de/

http://www.hse24.com/media/layout/css_datei/css_images/hse24_logo~1.jpg?cid=3

2026-05-21

FULL_TIME

2026-05-21

Münchner Str. 101h

Ismaning

Bayern

85737

DE

DE

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