Teamlead UX Design & Research (m/f/d)
We enable access. With around 90 internal employees, the IT & Infrastructure division is HSE’s digitisation enabler. Our IT systems support the value chain from the moment the order is entered until the final delivery to the customer. Whether collaboration tools, laptops, smartphones, or cloud architecture: we ensure that everything is seamlessly networked and functioning smoothly. Something you’re looking for?
HSE is one of Europe’s leading live commerce providers. Whether via its three TV channels, online shop, award-winning HSE app, or social commerce channels – HSE customers decide when and where they want to shop. HSE stands for the most entertaining form of shopping and inspires 1,2 million active customers who appreciate its curated range of fashion, jewelry, beauty, wellness, household, and home & living products.
The company reaches 45 million households in Germany, Austria, and Switzerland via its three TV channels (HSE, HSE Extra, and HSE Trend). Around 800 employees ensure an inspiring and customer-oriented shopping experience. Through its business partners, HSE also creates over 1,700 additional jobs in the areas of logistics, call centers, and tech development.
HSE has received multiple awards for its outstanding service quality. Since 2012, the company has been majority-owned by the investment firm Providence Equity Partners.
Further information is available at corporate.hse.com and www.hse.com.
What you can expect:
- You lead and develop our UX Design & Research team and strengthen a culture of ownership, collaboration and high design quality.
- With a user-centered mindset, you consistently embed UX Design & Research into our digital product development processes.
- Together with Product Management, Tech and other stakeholders, you actively bring the UX perspective into product decisions.
- You further develop standards, methods and ways of working for UX Design & User Research and ensure efficient, scalable processes.
- Through targeted user research, you ensure that requirements, hypotheses and solutions are validated in a well-founded way.
- A key focus of your role is the introduction and standardization of AI-supported design and research workflows.
- You establish suitable AI tools for exploration, wireframing, prototyping, research synthesis, documentation and handover to development.
Requirements
- You have several years of experience in UX Design, Product Design, User Research or a comparable digital discipline.
- Your leadership experience enables you to develop employees professionally and personally and to communicate clear quality standards.
- You are characterized by a deep understanding of user guidance, interaction design, information architecture, usability and visual quality.
- You are confident working in agile product and development teams and enjoy collaborating at the interface of UX, Product and Tech.
- You understand how UX Design contributes to user experience, business goals and conversion.
- You are excited about artificial intelligence and want to meaningfully integrate AI-supported tools into design and research processes.
- Strong communication skills, stakeholder confidence and the ability to present design decisions convincingly up to management level round off your profile.
These are your benefits
We want your ideas: We offer you an exciting platform to experience TV and digital and to help shape the future of home shopping!
We offer fair working conditions and exciting development opportunities.
Corporate culture
Our corporate culture is based on trust and appreciation – we are a team.
Work-life balance
With us you can have the perfect work-life balance – from home office, to flexible working hours or sabbaticals.
Further education & training
In addition to extensive orientation training, we offer several further education and training courses.
30 days of vacation
Plenty of time to relax and recharge.
Your contact person
Stay curious. It’s one of the few things you can do forever.
Hannah Flohr , Your Recruiter
is looking forward to your message at
jobs@hse.com.
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Everything you need to know about applying with us
Where we work
Ismaning is located on the outskirts of Munich between the Bavarian capital and the airport. The HSE campus is 13 kilometers from the city center of Munich and is easy to reach by all means of transportation. The suburban train (S8) takes you from Ismaning to Munich’s Marienplatz in 23 minutes, or the airport terminal in just 15 minutes. There are also bus connections to the Studentenstadt (U6) and Arabellaparl (U4) subway station. Our campus offers everything you need: a cafeteria, roof terraces, various lawns, and green areas for a stroll during lunch, as well as plenty of free parking.
Home Shopping Europe GmbH
https://www.hse24.de/
http://www.hse24.com/media/layout/css_datei/css_images/hse24_logo~1.jpg?cid=3
2026-05-28
FULL_TIME
2026-05-28
Münchner Str. 101h
Ismaning
Bayern
85737
DE
DE
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